Park Ranger Assistant

ARIZONA STATE PARKS AND TRAILS Connecting people with the outdoors and history of Arizona to build a lifetime of memories.

Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations.

To learn more about Arizona State Parks and Trails, visit our web site at

Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas. The agency also includes the statewide trails program, outdoor‑related grants program, the State Historic Preservation Office, as well as the Off‑Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone.

This is a Temporary/Seasonal Position

• May work up to 40 hours per week and up to 1500 hours per calendar year
• Must be able to work evenings, weekends and holidays
• Housing is not included

Job Location:

AZ‑95, Lake Havasu City, AZ 86406. Salary: $16.00 – $17.00 per hour. Grade: 15. Closing Date:
January 18, 2025.

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational/ natural resource park; interprets natural features of the area, and ensures public safety by enforcing Park rules and regulations.

• Hosts visitors.
• Assists with recreation infrastructure and activities.
• Communicates information in response to visitor questions, direction, guidance, and concerns.
• Provides customer service by phone and in‑person and responds to public inquiries about park hours, accommodations, reservations and policies.
• Performs cashier duties at contact station/gift shop and accounts for fees for the park admission and store purchases.
• Promotes the safety of park visitors, enforces Park rules, and protects Park resources.
• Utilizes two‑way radio communications system.
• Completes all necessary reports concerning incidents.

Knowledge of:

• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• General office procedures.

Skills in:

• Public relations and information dissemination.
• Customer service, active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.

Ability to:

• Research natural or historical information.
• Perform math calculations.
• Apply first aid techniques.
• Communicate orally and in written form.
• Establish and maintain interpersonal relationships.
• Deescalate upset or non‑compliant visitors.

The ideal candidate for this position will have one year of customer service experience equivalent; or a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

• Must possess and maintain a current Arizona Driver’s license appropriate to assignment.
• Some positions may require certification as an Emergency Medical Technician.
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:
  Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

This is a temporary assignment with no benefits.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitment hr

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604‑7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Email HRIShelpdesk or call (602) 542‑4700 for assistance.