Scheduler, Healthcare

Job Title: CV Scheduler

Job Type: PRN (as-needed)

This role REQUIRES prior surgical inpatient experience

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty. Come live where others only get to vacation.

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Development and Growth Opportunities
• And much more…

Reports to:

Clinical Nurse Manager/Director

FLSA:
Non-exempt

The CV Scheduler performs various clerical duties to support unit operations, including updating and organizing information, coordinating tasks within the unit and across departments, and communicating relevant updates to the supervisor. Schedules patient tests, procedures, and admissions, ensuring accurate entry of pre-certification and authorization numbers into the scheduling or registration system. Collects and updates insurance information and responds to inquiries from patients, visitors, and caregivers while answering incoming phone calls professionally and efficiently.

• Schedule all patient appointments for ancillary, surgical, and medical procedures/admissions, ensuring availability of personnel
• Inform patients and physician office staff of insurance network restrictions or potential benefit reductions
• Provide patients and physician office staff with special instructions or testing requirements, along with relevant documentation
• Monitor and manage scheduling reports to ensure registration staff are informed of patient arrivals, appropriate testing is conducted, and necessary personnel are available
• Obtain and verify physician orders, authorizations, and pre-certifications, entering outpatient procedures into the Order Entry System
• Ensure consistency between the scheduling and admissions modules for patients being admitted for services

• High school diploma or equivalent preferred

• None

• Strong critical thinking and decisive judgment skills, with the ability to work independently
• Ability to thrive in a fast-paced, high-stress environment
• Excellent organizational and time management skills
• Ability to prioritize tasks based on patient and department needs
• Proficiency in operating standard office equipment, including computers, copiers, telephones, fax machines, and scanners
• Computer proficiency

• Prior surgical inpatient scheduling experience is strongly preferred
• Knowledge of medical terminology, billing, and collections

EEOC Statement: Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.