Lead Business Analyst | Guidewire ClaimCenter

Lead Business Analyst | Guidewire Claim Center

Join to apply for the Lead Business Analyst | Guidewire Claim Center role at Frontline Insurance

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Lead Business Analyst | Guidewire Claim Center

3 days ago Be among the first 25 applicants

Join to apply for the Lead Business Analyst | Guidewire Claim Center role at Frontline Insurance

At Frontline Insurance, we are on a mission to Make Thing Better, and our Lead Business Analyst - Guidewire Claim Center plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Lead Business Analyst - Guidewire Claim Center, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Lead Business Analyst - Guidewire Claim Center enjoys robust benefits:

• Hybrid work schedule!
• Health & Wellness:
  Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous 9% match
• Work-Life Balance:
  Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Lead Business Analyst - Guidewire Claim Center:

• Ensure requirements and user stories are clearly defined, complete, and development-ready across projects and maintenance backlog work.
• Oversee production support analysis, ensuring timely investigation and resolution of Claim Center-related issues while maintaining production SLAs.
• Support the development and QA teams, providing clarity on requirements, addressing questions, and ensuring alignment throughout the development lifecycle
• Facilitate and support UAT testing, ensuring system changes meet business needs before deployment
• Act as a subject matter expert on Guidewire Claim Center, guiding decisions on system functionality, workflows, and integrations
• Mentor and support Claim Center Business Analysts, ensuring alignment with business goals and best practices
• Coordinate with cross-functional teams, including Product Owners, Developers, QA Analysts, and other business and IT teams, to ensure smooth project execution.
• Collaborate with other BA leaders to establish, refine, and enforce business analysis best practices.
• Step in as a hands-on contributor when needed to support business analysis efforts, requirements gathering, and documentation.
• Document system integrations and collaborate with solution architects to ensure seamless workflows.
• Identify and implement process improvements to enhance BA efficiency and project delivery.

What we are looking for as a Lead Business Analyst - Guidewire Claim Center:

• Bachelor’s degree in a related field (e.g., Business, IT, Insurance, or equivalent experience).
• 6+ years of business analysis experience, preferably with a focus on claims.
• 3+ years of experience in P&C Insurance, with a strong preference for Guidewire Claim Center expertise.
• Strong communication, collaboration, and leadership skills.
• Ability to adapt in a fast-paced, evolving environment and manage multiple priorities.
• Preferred but not required:
• Guidewire Certified Associate, Professional, or ACE in Claim Center.
• Business Analysis Certifications (e.g., CBAP, IIBA-AAC).
• Agile/Scrum Certifications (e.g., CSPO, CSM).

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:

Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin,…