Senior Vice President, Client Processing Manager

Job-:
Transaction Processing

Location:

Pittsburgh, PA, United States;
Lake Mary, FL, United States Workplace:
Hybrid

Schedule:

Full time, Day Posted:
Base Salary Min: 104000

Base Salary Max: 190000

Client Processing
- Manages a medium to large-sized team or multiple small Client Processing teams. Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.

Manages Client Processing activities through other managers or a large team of senior professionals. Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.

Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Identifies and implements process improvements to improve the experience for all stakeholders

Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plans for team/group operations. Manages one or more Client Processing teams.

Contributes to the achievement of team objectives.

Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
7-10 years of total work experience is preferred with at least 1-3 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business..BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals with Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

About the organization

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY Linked In Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer
- Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.

Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical,…