Instructional Designer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Instructional Designer (Contract) based in the United States. This is an opportunity for an experienced, hands-on Instructional Designer to create engaging, scalable learning experiences for complex Fin Tech and SaaS products. You will own complete learning journeys from initial concept through development, quality assurance, and delivery, translating technical workflows into clear, practical, learner-focused experiences.

Working in a fast-paced, AI-enabled environment, you will combine instructional design expertise with modern authoring tools and generative AI. Your projects will include new learning programs, redesigned legacy content, interactive simulations, and persona-driven microlearning. You will collaborate closely with designers, developers, subject-matter experts, and product teams while managing multiple projects independently. This individual contributor role offers the opportunity to influence enterprise product training and drive measurable improvements in learner engagement, adoption, and performance.

• Design and build complete learning journeys aligned with real business workflows and measurable performance outcomes.
• Develop storyboards, learning flows, and design packages that provide clear direction for scalable development.
• Transform outdated learning materials into modern, engaging, visually compelling, and learner-centered experiences.
• Create and maintain reusable design systems, frameworks, prompt libraries, templates, and development models.
• Design interactive facilitator-led and live virtual learning sessions, including participant materials and facilitation guides.
• Develop persona-driven microlearning, simulations, branching scenarios, and gamified interactions to improve engagement and knowledge retention.
• Build courses primarily in Articulate Storyline and use Articulate Rise when rapid, streamlined development is appropriate.
• Integrate video, animation, and other multimedia elements to create cohesive learning experiences.
• Customize existing templates to improve instructional flow, usability, and learner engagement.
• Manage course compliance, tracking, and quality assurance within Docebo or the designated Learning Management System (LMS).
• Work within AI-assisted production workflows using Claude, Claude Cowork, Claude Projects, Gemini, and NotebookLM to accelerate outlining, content drafting, prototyping, file population, and revision.
• Review, validate, and refine all AI-generated outputs, applying professional judgment and instructional design expertise before delivery.
• Collaborate with subject matter experts to ensure learning content reflects business objectives, technical accuracy, and measurable outcomes.
• Manage multiple projects simultaneously while maintaining quality, speed, and delivery deadlines with minimal supervision.
• Follow established service-level agreements (SLAs) and milestone-based workflows, from storyboard development through production, QA, and final approval.

• At least 5 years of experience designing and developing instructional content, supported by a portfolio demonstrating end-to-end learning journeys, scenario-based learning, and measurable impact.
• Demonstrated experience using generative AI tools in live production, particularly Claude, Claude Cowork, Claude Projects, Gemini, and NotebookLM.
• Strong prompting skills, including the ability to provide relevant source material and context, refine AI-generated content, and identify inaccurate or unreliable outputs.
• Advanced practical experience with Articulate 360, particularly Storyline and Rise, as well as 7
  
  Taps for rapid prototyping and storyboarding.
• Proficiency with Adobe Creative Cloud tools, including Photoshop, Illustrator, Premiere Pro, and Audition, for multimedia creation and integration.
• Working knowledge of JavaScript and Storyline web objects to extend course functionality and interactivity.
• Proven experience developing engaging, scalable, and outcome-driven facilitator-led and live virtual learning sessions.
• Ability to deliver high-quality work quickly while managing high project volumes and competing priorities.
• Strong capability to translate complex systems, products, and workflows into practical learning experiences that improve performance.
• Experience designing customer-facing training or product education programs.
• Evidence of measurable learning outcomes, such as…