ServiceNow ITAM Developer

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer oriented Service Now ITAM Developer to join our team. This role is 100% Remote.

• Configure and customize HAM Pro and SAM Pro, including asset lifecycle stages, stockrooms, and model and publisher normalization
• Build and maintain software entitlements, license reconciliation, and publisher pack configurations (e.g., Microsoft, Adobe, Oracle)
• Maintain CMDB data quality using Discovery, Service Graph Connectors, IRE rules, and CMDB Health dashboards
• Integrate Service Now with procurement, finance, MDM, and endpoint tools (e.g., Intune, SCCM, Jamf) through Integration Hub and REST APIs
• Develop workflows for asset requests, refresh, retirement, and disposal using Flow Designer
• Write server- and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Policies)
• Build reports and dashboards on asset utilization, compliance position, and cost savings
• Work with asset managers, procurement, and IT operations to gather requirements and turn them into user stories

• 3-5 years of hands-on Service Now development experience, including at least 2 years focused on ITAM
• Working knowledge of HAM Pro, SAM Pro, and the CMDB data model
• Proficiency in JavaScript, Glide APIs, and REST/SOAP integrations
• Understanding of software licensing models (per-device, per-user, subscription, core-based)
• Experience with Agile delivery and update set / source control practices

• Service Now Certified System Administrator (CSA) and Certified Application Developer (CAD)
• CIS-Hardware Asset Management and/or CIS-Software Asset Management
• Experience with SaaS License Management and cloud cost management
• Familiarity with ITIL 4 and IAITAM practices

• 100% paid Medical, Dental & Vision for Our Employee
• 6% 401K match (Vested Immediately)
• 29 Days' PTO
• Flexible Work Schedule
• Tuition/Certification Reimbursement
• Growth Opportunities w/in an Emerging Defense Company

All your information will be kept confidential according to EEO guidelines