Insurance Client Service Specialist

Insurance Client Service Specialist

Company:
McGriff (a division of Marsh McLennan Agency)

Location:

Hybrid – Portland, Oregon

Award‑winning, inclusive, Top Workplace culture at McGriff is built by extraordinary people. Over 11,000 industry professionals drive our efforts to deliver purposeful work and meaningful impact every day.

• Process new and renewal business
• Update and maintain client information in the management system
• Address and resolve client questions and issues
• Escalate issues of increased complexity
• Provide clients with information
• Assemble proposals and other presentations
• Assist in preparation of new and renewal proposals and comparisons
• Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, and

• Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
• High school diploma or equivalent
• Proficiency in Microsoft Office Suite
• Strong organizational and project skills
• Strong communication and interpersonal skills (written and verbal)
• Act with responsiveness, urgency, and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Respond quickly to client requests and work to provide appropriate information
• Accept accountability for the quality of work

• Property and Casualty insurance license
• One to two years of industry‑specific experience

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, visit

We embrace a culture that celebrates and promotes diverse backgrounds, heritages and perspectives. We seek individuals with ethics, talent and ambition who are eager to join our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.