Cashier - Lake Oswego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We’re looking for a Cashier to provide fast, friendly, and accurate checkout service while delivering excellent customer care. In this role, you’ll handle transactions, answer customer questions, and ensure a positive shopping experience. You’ll also work closely with co-workers and department managers to make sure departmental goals are met or exceeded, all while serving and selling the highest quality products.

include the following. Other duties may be assigned.

• Provide our customers with exceptional customer service.
• Give the customer your full attention, greeting all customers in department.
• Respond in a timely manner to all customer questions and requests.
• Understand why our products are different than conventional stores and be able to explain to customers
• Develop of strong familiarity of the products in the store. Memorize produce codes to ensure customers are charged for the correct item.
• Effectively operates the cash register; receives payment from customers, makes change as needed and ensures security and accuracy of cash contained in the cash drawer.
• Count and organize cash drawer (till) at the end of shift.
• Notify a floor manager/PIC when a cash pick-up or change is needed.
• When needed, consult with a department manager or floor manager/PIC to obtain correct pricing for a product (for items not on file). Ensure the customer is charged the correct amount for the product.
• Follow all Cashier Policies and Procedures to ensure proper handling of gift cards, food stamps, credit and debit cards, associate discount cards, and usage of personal checks.
• Refunds cash or issues credit to customers for returned merchandise.
• Keep the register area clean and well stocked.
• Work with team members to ensure the selling floor/aisles are cleared and well maintained.
• Ensure all customer purchases are packaged correctly. Request carry out service for all customers who require assistance.
• Answer telephones with proper etiquette.
• Adhere to state laws regarding the purchase/sale of alcohol products.
• Bag groceries for fellow cashiers and gather shopping carts when time permits.
• Regular and reliable attendance.

None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, the individual must be able to multi-task and work at different paces, meet deadlines, and have reliable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent customer service skills and a positive attitude
• Ability to collaborate as well as be self-directed
• Ability to manage multiple assignments at once
• Strong attention to detail and accuracy
• Ability to learn basic knowledge of all service departments and have a good understanding of products in the store.
• Ability to follow instructions and procedures.
• Effective time management skills, strong work ethic and integrity.
• Able to answer customer questions in a clear and service-oriented manner.
• Able to work a flexible schedule based on the needs of the department, which include working days, evenings, weekends and holidays.

Prior cashier and grocery experience desired. Prior experience in a customer service position.

Ability to understand and follow written and verbal instructions. Ability to effectively present information to and respond to questions from other managers, store managers,…