Sales Engineer

Overview

This position is responsible for developing manufacturing automation solutions for new and existing customers. By actively listening to our customers’ business drivers and challenges and teaming with them to develop a solution that mitigates risk and integrates the right technology, our Sales Engineer assists our customers in achieving their business objectives. Our Sales Engineer is a strong communicator both internally and externally while they build, develop and execute customer relationships and secure business across a variety of industries.

We are flexible on the base location, but the ability to travel up to 50% to support project and sales requirements is necessary. Attendance at industry related events such as trade shows is required.

Knowledge of electrical/mechanical control components and capabilities of relevant controls platforms is strongly preferred. Sales and industry experience is required.

We offer base salary plus commission and auto allowance for our Strategic Solutions Specialists in addition to excellent benefits:

• Medical and Dental
• Vision
• Life
• 401(k)
• Generous time off programs (vacation, sick, volunteer time off)
• Employee Assistance Program
• Health care and Dependent care Flexible Spending Accounts
• 10 Paid Holidays annually
• Company Paid Training
• Career Development and Growth

• Manages the lifecycle of the sales process from prospecting to securing commitment
• Partners with customers to understand their project business drivers and develop solutions to meet their automation goals
• Develops and fosters new leads and relationships and maintains and develops existing relationships within the territory and account plan
• Develops and maintains a key account list including existing customers and prospective customers
• Creates and executes account and territory plans to achieve annual sales targets
• Communicates effectively across multiple departments with a team approach to solving customer problems
• Understands and follows internal process, and recommends changes to process as needed to assist in the company’s growth goals

• Effectively presents Concept Systems values and ensures understanding of who we are and the solutions and products we offer
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure
• Present and articulate our offerings to both a technical and non-technical audience
• Listen to the customer and clearly understand their technical needs to develop a complete solution
• Engage in regular communication with key customers
• Coordinates proposals with internal resources to clearly define the unique value proposition offered by Concept Systems
• Acts as the key negotiator to facilitate the Concept Systems sales process
• Updates the CRM to reflect sales activities
• Attends trade shows, conferences, and industry meetings to engage with customers and promote Concept Systems offerings
• Negotiates orders and other commercial terms
• Prepares presentations to customers
• Responds quickly and courteously to service and support issues
• Facilitates communications during project execution, as needed
• Obtains and reviews completed purchase orders and signed contracts from the customer
• Participates in technical and sales training on an ongoing basis
• Works with Sales Director to develop and train others as needed
• Assists in resolving past-due accounts receivable balances for assigned accounts
• Maintains and submits accurate expense reports in a timely manner according to policy
• Meets established sales targets and meets lead and sales metrics as established by the Sales & Marketing Director

• Brings solutions and options to problems
• Ensures prompt customer service and complete customer satisfaction
• Travels up to 50% to support project and sales requirements, and to attend industry related events such as trade shows
• Maintains punctual, regular and predictable attendance
• Works collaboratively in a team environment with a spirit of cooperation
• Continuously drives for self-improvement and continued industry knowledge
• Respectfully takes direction from manager

This position does not have supervisory responsibilities

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree (B. S.) from an accredited four-year college or university; or
• Five or more years related experience and/or training, or equivalent combination of…