More jobs:
Customer Service Representative
Job in
Lake Worth, Palm Beach County, Florida, 33467, USA
Listed on 2026-01-06
Listing for:
Integrated Resources, Inc
Full Time
position Listed on 2026-01-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative
Location:
Lake Worth, FL 33467
Duration: 6 months+ Project (Possibility of Extension and conversion based upon performance)
Shift
Hours:
Mon - Fri 6:00 am - 2:00 pm.
Job Description:
- Handle inbound and outbound customer calls, emails, chats, or messages.
- Respond to customer inquiries about products, services, or accounts.
- Resolve customer complaints and issues in a timely, professional manner.
- Process orders, returns, refunds, and exchanges.
- Update and maintain customer records.
- Follow company policies, procedures, and service standards.
- Meet performance metrics such as call handling time, quality scores, and customer satisfaction.
- Use support tools and systems efficiently.
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