Part-Time Front Desk; Weekends​/Shift varies mornings overnight

Part-Time Front Desk (Weekends/ Shift varies mornings, afternoons, some overnight) Description

Location:

West Palm Beach, FL 33401
Pay Range: $19-22/hr

Schedule:

Flexible Schedule / Fluctuates between

• Morning shift 7:00 a.m. to 3:30 p.m.
• Mid shift 10:00 a.m. to 6:30 p.m. or 11 a.m. to 7:30 p.m.
• Evening shift 3:00 p.m. to 11:30 p.m.
• Overnight shift 11:00 p.m. to 7:30 a.m.

Essential Duties: As a Front Desk Associate, you’ll be responsible for working independently without direct supervision. You must possess strong communication, telephone, and customer service skills, be detail‑oriented and able to multitask. Responsibilities include meeting and greeting residents, checking guests and service providers in/out, understanding and reacting to emergency response and access control procedures, monitoring and operating electronic security control systems, and accurately maintaining daily logs, records and forms.

Additional Duties:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.

• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.