Admissions Coordinator

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We are seeking a compassionate and detail-oriented Admissions Coordinator to join our team at a treatment center specializing in mental health and addiction medicine. The Admissions Coordinator will play a critical role in welcoming new patients and guiding them through the admissions process, ensuring they feel supported and informed as they begin their recovery journey.

• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

• Patient Intake and Admissions:
  • Serve as the primary point of contact for prospective patients and their families, providing accurate and empathetic information about the admissions process and treatment programs.
  • Conduct initial phone screenings and assessments to determine eligibility and readiness for admission.
  • Collaborate with clinical staff to review patient information and ensure appropriate placement within the program.
• Coordination and Scheduling:
  • Coordinate admission dates and ensure all required documentation is completed prior to arrival.
  • Work closely with insurance verification teams to confirm coverage and explain financial responsibilities to patients and families.
  • Schedule assessments and intake appointments while maintaining efficient communication with relevant departments.
• Communication and Support:
  • Provide emotional support and reassurance to prospective patients and their families during the admission process.
  • Maintain consistent and professional communication with referral sources, external providers, and internal staff.
  • Address concerns and answer questions related to treatment plans, facility policies, and available resources.
• Data and Documentation:
  • Accurately record and maintain detailed patient records in the admissions database.
  • Track inquiries, referrals, and admissions metrics to assist in reporting and process improvement.
  • Ensure compliance with HIPAA and confidentiality standards throughout the admissions process.
• Program Representation:
  • Represent the treatment center professionally to external referral sources, community organizations, and potential patients.
  • Participate in outreach efforts to build relationships with referral partners and expand the center’s network.

Entry level

Full-time

Administrative

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