IT Asset Management Specialist

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.

As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

Responsible for tracking and securing IT assets and maintaining the College’s computer hardware and software inventory system utilizing IT Service Management (ITSM) and IT Asset Management (ITAM) systems. Travels to all campus locations of the College as needed.

• Actively participates in inventory control activities of the department by tracking software or hardware assets; takes physical inventories of equipment or material.
• Maintains college-wide software database including vendor, purchasing and licensing information.
• Accurately logs and updates service requests.
• Maintains accurate customer information for future retrieval.
• Escalates a customer inquiry or problem to the next level of response, as required.
• Ensures end-user compliance with software licensing agreements.
• Transports materials and equipment to, from and within storage areas and operating areas.
• Installs, troubleshoots and repairs computer-based hardware, software, and peripherals to include local and network printers.
• Applies appropriate security measures for physical access to hardware devices, access to data or programs, and confidentiality of user passwords.
• Provides support and technical services to departments, other campuses, off-site locations and college-based functions that may require travel.
• Coordinates job related activities between college departments and other outside organizations.
• Interacts with vendors, contractors and other departments to convey technical project requirements, as well as monitor and evaluate services performed.
• Arranges with outside vendors for repair and maintenance of computer equipment and machinery.
• Performs other job-related duties as assigned.

• High school diploma or GED
• Two years of related experience

• Microsoft Office Professional or similar applications

• Attention to detail while maintaining effective time and task management

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

• Regular physical attendance required
• Valid Florida driver’s license

• Lift or carry objects weighing up to 10 pounds.
• Daily Lift or carry objects weighing 10 to 25 pounds.
• Occasionally Lift or carry objects weighing 25 to 50 pounds.
• Occasionally Lift or carry objects weighing more than 50 pounds.
• Occasionally Push or pull objects.
• Daily Reach and grasp objects.
• Daily Stoop, bend, kneel, crouch, or crawl.
• Weekly Use of video display terminal.
• Daily Interaction with general public.
• Occasionally Identify and distinguish colors and shades of color.
• Occasionally Visual identification of people or objects.
• Daily Communicate information verbally.
• Daily Communicate information in writing.
• Daily Receive and understand information through oral and written communication.
• Daily Proofread and check…