Retail Assistant Store Manager

Description

We are currently looking for the right Retail Assistant Store Manager to join our team. Pay ranges $13.00 to $19.00 per hour with an easily achievable commission structure that pays you for every transaction you process.

Our retail sales associates can earn up to 8% on transactions, which could average an additional $5.10 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week (40 h) after one year of employment and two weeks (80 h) on each anniversary thereafter (adjusted per state/local requirements). Additional vacation may be granted after five years.
• Sick/Personal:
  Eligible employees are granted 8 h after 6 months of employment and 16 h each anniversary thereafter (adjusted per state/local requirements). Additional hours may be granted after five years.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and for promoting a positive, productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The role also involves analyzing store financial statements, ensuring compliance with the company’s asset protection program, and targeting new customer acquisitions. The position offers an hourly wage plus commission based on productivity and a store performance bonus.

• Facilitate a customer‑centric environment by engaging customers in a friendly, professional manner and addressing customer issues promptly.
• Assist in the training of Pawnbrokers to meet prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of store goals and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as Manager on Duty in the Store Manager’s absence.
• Perform other related duties as assigned.

• Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting (as required by law).
• Ability to lift or carry up to 50 pounds.
• Demonstrated ability to effectively…