Front Desk Staff

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Job Overview: As a Front Desk Associate, you’ll work independently without direct supervision. You will possess strong communication, telephone, and customer service skills, be detail‑oriented, and able to multitask. You will greet residents; check guests and service providers in and out; understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records, and forms.

• Demonstrates excellent customer service, communication, and time management.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

• No supervisory responsibilities.

• Schedule:
  
  Monday‑Friday 8:00am – 5:00pm.

As a full‑time associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time off, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

$17.00 – $18.00 per hour.

This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Entry level

Full‑time

Administrative