Field Service Technician - Low Voltage Security; Lake Worth

Field Service Technician - Low Voltage Security (Lake Worth)

About the Organization
Envera Systems is a rapidly growing Florida-based electronic security company with strong financial backing, advanced proprietary technology and unique solutions. The company specializes in live monitored access control, active video monitoring, and other low‑voltage electronic security systems. Envera has branch offices in Sarasota and Coconut Creek and is dedicated to creating a supportive, entrepreneurial work environment for talented, hard‑working, team‑oriented employees.

Benefits include medical, dental, vision, 401(k), and other supplemental benefits. Ideal candidates are highly motivated, possess a positive attitude, a passion for winning, and a commitment to excellence.

Description
The Service Technician role is to repair physical security systems and Internet/Network connectivity related to those systems. The technician diagnoses and repairs onsite hardware and software for Access Control Systems, Video Systems (analog and IP), Security Alarm Systems, and other low‑voltage electronics. Candidates should have a strong background in physical security systems, relays, low voltage, networking, and information technology, excellent customer relationship skills, and be a great team player.

• Diagnose and repair physical security systems at the customer location in an efficient and timely manner with the objective of restoring systems to full functionality.
• Perform preventative maintenance as required by service and maintenance contracts.
• Troubleshoot issues remotely utilizing provided software and an internet connection.
• Travel to customer locations throughout Florida territory on a continuous day‑to‑day basis.
• Be available to be on‑call for emergency service rotation at least 2 weeks a month.
• Work independently to research and resolve issues with equipment.
• Perform special projects and other duties as assigned and assist with other technical support issues, as needed.
• Handle other matters and duties necessitated by operations in the area and/or assigned by Service Coordinator or Manager.
• Must be able to work independently as well as within a team. Strong organizational and time‑management skills with an ability to establish priorities and proceed with objectives with little supervision.

• Electrical background and knowledge of electrical materials.
• Low‑voltage background to include relays, loops, and inputs/outputs.
• Successful experience with complex electronic security system installations.
• Diagnose and repair systems at the customer location in an efficient and timely manner.
• 2‑3 years of computer networking and access control experience is a plus.
• Experience configuring IP‑based products (IP Address, DNS, VPN).
• Knowledge of cabling including Fiber Optic & Cat5e.
• PC skills including knowledge of Microsoft Office, Command Prompt, and the capability to learn manufacturer‑specific software.
• Gate service experience is a plus, but not required.
• Ability to read schematics and possess an understanding of relay logic.
• Ability to travel to project locations throughout Florida on a day‑to‑day basis.
• Must be able to work outside in harsh environments and climb ladders, etc.
• Must be able to lift 75 lbs.

• Experience with eMerge, Sonic Wall, iBoot, Avigilon, Digital Watchdog, Speco, or other card access and IP video–based system.
• Video security system and camera installation experience.
• Familiarity with NVRs and analytics.
• Relay logic and troubleshooting of cable and device systems.
• Familiar with electric lock hardware installation.
• Strong Microsoft Windows skills.
• Understanding and interaction with LAN systems as part of an overall security installation.
• Understanding of low‑voltage systems installation and servicing.

• High School Diploma or equivalent required.
• Associate’s Degree in computer networking or a related field is preferred.
• Minimum 3 years' experience in a related position/field.
• Knowledge, skills, or experience in CCTV, Access Control, and Security Systems.
• Knowledge, skills, or experience in Networking & Programming is a plus.
• Valid driver’s license required.
• Must be able to travel.
• Must be able to work nights and weekends, if required.

Must pass background check and drug screening.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Security Systems Services