Senior Credit Collections Analyst

Senior Credit Collections Analyst role at Fresenius Kabi USA

This position is onsite in Lake Zurich, IL, 3 days per week. Remaining days may be worked remotely.

This range is provided by Fresenius Kabi USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range
: $30.00/hr - $38.00/hr

The Senior Credit & Collections Analyst plays an integral role in supporting Fresenius Kabi’s order to cash cycle within Finance. By teaming up with internal and external stakeholders, you’ll be responsible for the overall performance of the Wholesaler Customer accounts by utilizing analytical skillsets to resolve complex deductions, identifying areas for process improvement, and providing insight for senior management. Cultivate relationships with both internal and external partners to resolve complex deductions, drive improvements, define and meet KPIs.

The role requires utilizing SAP, Excel and other means to drive performance, resolving overdue invoices, and identifying costs related to shortages, damages and returns to ensure all stakeholders within Fresenius Kabi can review internally to reduce unnecessary costs.

Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.

Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.

• Ensure timely invoice collection by having regular communications with the Wholesaler and resolve aged invoices.
• Manage the end-to-end process of open deductions on critical customer accounts by collaborating with cross-functional partners to ensure timely resolution (Customer Service, Chargebacks, Rebates, Commercial Operations, & Sales).
• Ensure deduction compliance with Wholesaler Agreements and timely payback.
• Nurture relationship with Wholesaler Partners by working collaboratively to resolve complex deductions and utilizing occasional on-site visits to help understand Wholesaler processes.
• Play integral role in Wholesaler Audits by providing insight and working directly with the Senior Manager and auditing partners.
• Lead recurring meetings with Wholesaler to resolve aged deductions, disputes, and other outstanding issues.
• Track metrics relating to Shortages, Returns, Damages to provide insight to company stakeholders.
• Leverage SAP systems to document customer collection communication, deduction resolution efforts and recovery efforts for unauthorized deductions.
• Reconcile related debit and credit AR transactions in a timely manner and submit AR offsets requests to AR Coordinator for processing.
• Review and resolve aged credit memos via customer deduction or AR refund requests.

• Bachelor’s degree and minimum five years of related credit and collections experience required, or High School degree and over ten years of related credit and collections experience required.
• SAP experience desired or equivalent ERP experience preferred.
• Advanced MS Word and Excel experience required (VLOOKUPs & Pivot Tables).
• Pharmaceutical wholesaler and/or direct customer experience preferred.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Accounting/Auditing and Finance
• Industries:
  Pharmaceutical Manufacturing and Medical Equipment Manufacturing