Stylist

Overview

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share expertise and build authentic community with a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support, ongoing investment, and opportunities for personal empowerment and growth within a strong, stable company. We are the future of beauty services. Be part of the transformation.

The Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Essential Functions

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals, including a target of $800 average weekly sales for hair services, and contribute to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of business drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
• Attend mandatory trainings and meetings to enable continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the EM to ensure guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant salon experience is preferred.

• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of…