Office Administrator Lakeland, FL

Clerical, Administrative, Customer Service

Lakeland, FL

:

Full-Time/Regular

This position will be responsible for completing multi‑level tasks in a professional and timely manner and will assist with light client services duties. The ideal candidate will present a confident and professional attitude and image.

• Greeting guests, providing in‑person and telephone support for service teams
• Coordination of the guest calendar and conference room use, for guests and staff
• Manage office and kitchen maintenance requests, cleanliness, and supplies
• Manage vendors required for upkeep of the office (office cleaners, delivery drivers, etc.)
• Daily order processing from start to finish includes bill of lading and fulfillment
• Drop ship order tracking and processing
• Close out drop shipments in the CRM and ERP systems
• Follow‑ups and resolutions on any orders sent in for invoicing where questions arise
• Purchasing – including shop/office supplies and facility needs
• Moving sales orders in the ERP system to current account period for purposes of editing
• Update job numbers in ERP, timeclock, and the physical log with the shop manager and operations manager
• Assist managers with documentation, RMA processing, tracking, test reports and invoicing needs. Liaise with Operations Manager to generally oversee the day‑to‑day needs of the office
• Manage front office equipment: printer, computers, supply room, etc.
• Keep track of all items relating to office including vehicle & trailer registrations, posted signage in the breakroom, OSHA incident reporting, ETC
• Interact and collaborate with internal cross‑functional teams as needed. Perform data entry and general office/administrative support duties as needed
• Other duties as required

• Good understanding of procurement and order processing
• Strong network of vendors and service providers with extraordinary vendor‑management skills
• Proficient in Microsoft Office. Excel experience preferred. Experience with Salesforce and Net Suite preferred

• Excellent time‑management skills and ability to multi‑task & prioritize work
• Hands‑on detail and problem‑solving skills
• Strong organizational and planning skills in a fast‑paced environment

• High school diploma or equivalent
• Seasoned with office administrator responsibilities, systems, and procedures

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuous sitting and repetitive hand motion
• Lifting requirements include occasional lifting of up to 10 pounds

Hours are 7:30am to 4:00pm. You are required to be at your workstation from the start of your shift to the completion of your shift Monday thru Friday.

Get directions to this location on Google Maps.