Receptionist, Administrative​/Clerical

Facility: Skilled Nursing and Rehabilitation Center
Location: Polk County, FL
Schedule: Part-Time | Monday–Friday, 4:00 PM–8:00 PM, and every other weekend, 8:00 AM–4:00 PM
Pay Rate: $15.00–$18.00 per hour

Skilled Nursing and Rehabilitation Center is seeking a friendly, professional, and organized Receptionist to support daily administrative operations and provide excellent customer service. The ideal candidate will create a welcoming environment for residents, families, visitors, and staff while helping ensure the smooth operation of the facility's front desk.

• Greet visitors, residents, families, and vendors professionally and direct them to the appropriate office or resident room.

• Manage visitor sign-in and sign-out procedures, including issuing and collecting identification badges.

• Answer and direct incoming telephone calls, manage voicemail, and operate the paging system as needed.

• Maintain updated resident directories, room assignments, emergency contact information, staff extensions, and key personnel listings.

• Provide administrative support to department directors, including typing correspondence, preparing reports, filing, and maintaining records.

• Assist with payroll-related administrative tasks as needed.

• Track important dates, contract renewals, deadlines, and other administrative documents.

• Operate office equipment, including copiers, printers, and other office machines.

• Order office supplies according to facility purchasing procedures and maintain appropriate expenditure records.

• Assist with communication between facility departments and other company locations.

• Provide directions and general information to visitors, guests, residents, and sales representatives.

• Perform other administrative duties as assigned.

• Must be able to speak, read, and write English in an understandable manner.

• Must possess a pleasant speaking voice and professional telephone etiquette.

• Strong organizational, communication, and customer service skills.

• Ability to multitask, prioritize responsibilities, and maintain accurate records.

• Ability to work independently and collaborate effectively with other personnel.

• Must demonstrate flexibility, personal integrity, professionalism, and a positive attitude.

• Must be able to move intermittently throughout the workday.

• Must possess adequate vision and hearing, with assistive devices if necessary, to perform essential job duties.

• Must be able to manage the mental and emotional demands of the position.

• Must meet the facility's general health requirements, including any required medical and physical examinations.

• Previous receptionist or administrative experience is preferred.

Join our team and help create a welcoming, professional, and supportive environment for our residents, families, and staff. We look forward to welcoming a dedicated receptionist to our facility!

Background screening information: