Healthcare Customer Care Operations Leader
Listed on 2026-10-12
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Business
Client Relationship Management
Well Dyne is seeking a Customer Care Manager in Lakeland, FL to lead daily mail order and PBM operations, ensuring top-tier patient and client experiences while maintaining HIPAA compliance. You will coach supervisors and frontline staff, partner with Client Services on updates and meetings, and drive performance with WFO.
This role is a hands-on operational leader in a fast-paced healthcare contact center environment.
We invite applications for the Healthcare Customer Care Operations Leader position located in Lakeland, FL, United States.
The position is based in Lakeland, FL, United States.
This opportunity is part of our work in Bio & Pharmacology & Health, Management & Operations.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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