Receptionist - opportunies

Pay Competitive

Location:

Lakeland, Florida

Employment type:

Full-Time

• Req#: 1261525

We are seeking Receptionists with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.

What We Offer to Full Time Team Members

• Medical
• Dental
• Vision
• 401(k) Plan
• Paid Time Off available after only 90 days of employment
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Health and wellness
• Discounts on products and services

• Answer phones and direct consumers to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous, and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.
• Professional personal appearance.
• Acceptable motor vehicle driving record according to dealership guidelines.

Fields Auto Group sells and services Rolls-Royce, Volvo, Dodge, Jeep, Collision, Mazda, Chrysler, BMW, Bentley, Land Rover, Cadillac, Lamborghini, Lexus, MINI, Jaguar, Porsche, Mercedes-Benz, and Ram vehicles in the greater Northfield IL area.