Escalations Specialist - Customer Advocate
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Client Relationship Management
Primo Brands is seeking an Escalations Representative to handle sensitive customer complaints, provide resolution, and promote loyalty. You will track trends, report needed process improvements, and partner with other teams to resolve issues efficiently.
Location is Lakeland, FL with a Monday–Friday 12:00 pm–9:00 pm EST schedule. Compensation starts at $20.50+ per hour with eligible monthly bonuses and shift differentials for certain hours.
Consider building your career as a Escalations Specialist
- Customer Advocate at Primo Brands.
This role is for the Escalations Specialist
- Customer Advocate role at Primo Brands.
We are seeking a motivated Escalations Specialist
- Customer Advocate to join Primo Brands in Lakeland, FL, United States.
The Escalations Specialist
- Customer Advocate position in the Bio & Pharmacology & Health, Sales field is open for applications.
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