Patient Financial Services Rep Senior - Refunds

Overview

PATIENT FINANCIAL SERVICES REP SENIOR - REFUNDS - FULL TIME role at Jump Start Games. Sr. PFS Refund Representative assists in the operations of the Refund Department to ensure compliance and quality processing of credit balances.

• Monitor the Refund Department staff to ensure accurate processing of credit balances.
• Train and educate Refund staff to adhere to Standard Operating Procedures and provide accurate and timely refunds. Assist staff with in-depth research to ensure accurate processing of accounts. Address staff concerns related to the processing of refunds.
• Process all aspects necessary for the completion of compliance audits including research, charge corrections and processing of refunds.
• Analyze escalated requests for patient and insurance refunds requiring in-depth research and processing of the refund.
• Assist with the processing of patient and insurance refund requests.

• Required
  
  Education and Experience:
  
  High school graduate with a minimum of 2 years’ experience in a medical business office or related field. Experience with the claim adjudication process for government and commercial insurance carriers. Basic medical terminology, CPT and ICD codes.
• Additional Eligibility
  
  Qualifications:
  
  Basic knowledge of Windows-based computer applications. Ability to operate computer, copier, fax, and 10-key calculator. Accurate typing rate of 40 WPM. Ability to multi-task, prioritize, and produce an acceptable volume of work. Knowledge of basic telephone etiquette. Clear and concise communication. Ability to conduct thorough interviews concerning financial matters in a relaxed and supportive manner. Ability to assess situations and decide on the best course of action.
  
  Strong organizational skills. Professional appearance and manner.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries: E-Learning Providers

Bartow, FL — Salary: $40,000.00-$