Front Office Associate Outpatient Oncology Bilingual

Front Office Associate Outpatient Oncology Bilingual

Lakeland, Florida, United States

About The Oncology Institute (  ):
Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting‑edge, evidence‑based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better.

We offer a Monday‑Friday Schedule, No Weekends, and No nights!
You will enjoy Employee Discounts, Referral Bonuses, 7 Paid Holidays!

You will enjoy a positive work culture, and continued career development.

Our position is located in our clinic in beautiful Lakeland, Florida. Travel to other nearby offices will be required, mileage will be reimbursed.

Introduction
As a
Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who is patient‑focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check‑in patients, collect co‑pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

Required Qualifications

• High school diploma or G.E.D. required
• Bilingual in English and Spanish

Experience:

• Medical receptionist: 1 year (Preferred)

Job Type: Full‑time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Pay Transparency for hourly teammates

$17 - $20 USD