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Behavioral Health Case Manager

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Childrens Home Society of Florida
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

As a Behavioral Health Case Manager assesses client and family needs and coordinates provision of necessary services and/or treatment. Overall, the Behavioral Health Case Manager contributes to the CHS high performance culture by exhibiting our values and providing quality results that keep CHS as the premier provider of child, family and behavioral health support services.

  • Make an impact in your community and become a part of Florida's history !
  • Growth and professional development opportunities

To learn more about our Targeted Case Management Services you could be a part of, please  !

Primary Job Functions

1.
Provide case management services (information, plan referral and linkages) as needed.

  • Provide in-home services to clients.
  • Complete required assessments.
  • Assist and counsel clients by delineating alternatives, identifying goals and providing needed information.
  • Develop and maintain client records and program documentation according to contract and CHS standards (assessments, service plans, progress notes, termination summaries, etc.)
  • Utilize the electronic health record to document and track outcome measures, regular documentation and progress notes, demographic documentation and contract required documents.
  • Coordinate and advocate for services, working with other professionals and para-professionals.
  • Conduct community outreach as needed.
  • Work with the client's family to address issues related to the client's service plan.
  • Monitor the appropriateness of services to the client.
  • Complete documentation needed to bill Medicaid.
  • Participate in clinical review of client for services and enhanced placement when appropriate.
  • Participate in Family Service Planning Team (FSPT) to arrange for non-Medicaid funded services.
  • Attend staffing’s on behalf of the client to oversee the needs of the client are being addressed fully (schools, clinical, etc.)
  • Complete documentation related to authorization for Targeted Case Manager (TCM) services.

2.
Contribute to a positive, engaging work environment.

  • Develop a strong knowledge base and stay current on job-related issues and trends.
  • Participate actively in departmental meetings, training and education, as well as the quality process.
  • Comply with CHS’s code of conduct, policies, procedures and other obligations.
  • Assist with training other team members and providing back up when necessary.
  • Pick up projects on the fly; perform other duties as assigned from time to time.
  • Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses &

Certifications:

  • Bachelor's degree with a major in Counseling, Social Work, Psychology, Criminal Justice, Nursing, Rehabilitation, Special Education, Health Education, or a human services related field from an accredited university

OR

  • Bachelor's Degree in a non-human services related field from an accredited university

Experience:

  • With a major in a human services related field, one year full time or equivalent experience working with severely emotionally disturbed children, required
  • With a major in a non-human services related field, three years full time or equivalent experience working with severely emotionally disturbed children, required
  • Successful completion of AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services, required
  • Must successfully complete the Certified Case Manager Certification as specified, required

Knowledge of:

  • Community resources
  • Available resources in the service area for children with serious emotional…
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