Health Support Technician

Requisition No: 885538

Agency:
Department of Health

Working Title:

HEALTH SUPPORT TECHNICIAN -  1 1 1 1

Position Number:

Salary: $36,000 - $38,000 annually

Posting Closing Date: 11/01/2026

Open Competitive

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent if part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Incumbent is a Health Support Technician providing clinical services for clients in adult health/primary care, maternal/child health, family planning, and communicable disease under the direct supervision of the Senior Community Health Nurse Supervisor.

• Maintains all equipment for clinic use, keeping it in good working order.
• Sets up each clinic exam room with the necessary equipment, gowns, gloves, etc.
• Directs patient to exam room; prepares patient for examination or treatment by physician or APRN.
• Inquires and document reason for visit, complaints and recent hospital visits.
• Takes temperature, pulse, blood pressure, height, and weight as needed.
• Assists during examination of patient. Prepares culture slides, hands the MD/APRN instruments and performs other related duties.
• Assists nurse with uncooperative patients during immunizations and blood sampling.
• Operates autoclave, sterilizing instruments, dressing supplies, scissors, etc.
• Cleans clinic rooms, including exam tables, cabinets, and sinks with special disinfectant solutions according to clinic policy and biohazardous waste policy.
• Prepares and packages educational material for clinic use.
• Removes contaminated red bags and containers from each exam room and places them in the biohazard storage room.

• Perform reminder telephone calls to patients prior to their scheduled appointments.
• Assist with updating patient records with laboratory and x-ray results received.
• Assist with keeping the Standardized Lab Sheet current and relevant.
• Assist in keeping the Lab Manual updated, useful and implemented.
• Provide HIV education materials, including pamphlets and condoms to patients.
• Follow up with the provider and individual to confirm that the individual kept their set appointment.
• Assist with follow-up on delinquent patients, including letters, telephone calls, or home visits.
• Assist with answering incoming calls and directing calls for appropriate action.
• Schedules patient appointments as needed.
• Enter data as appropriate in HMS, tracking database, and other systems as appropriate.
• Advocate any issues and concerns on behalf of all the Lab HSTs to Administration.
• Continuing to build/sustain a culture of quality in all laboratory services and being available by phone for any questions or concerns.
• Prepares records and reports required by program components.
• Inventory and order supplies weekly as needed.