Pharmacist in Charge, White Label Pharmacy; Onsite; Lakeland, FL

The Pharmacist in Charge, White Label Pharmacy serves as the designated Pharmacist in Charge, where applicable, and as the pharmacy subject matter expert for assigned White Label programs. This is not a traditional pharmacy operations management role and does not require direct reports. The position is responsible for regulatory oversight, program business rules, workflow governance, implementation support, and ensuring pharmacy activities associated with assigned programs are designed and executed in accordance with applicable federal and state regulations, accreditation standards, company policies, and client requirements.

The PIC owns the pharmacy interpretation and operational application of program requirements while supporting patient safety, regulatory compliance, quality, and service performance. The role partners closely with Operations, Client Services, Technology, Compliance, Quality, Implementation, and Business Development to support client onboarding, program launches, workflow design and optimization, audit readiness, and continuous improvement. The PIC is responsible for translating regulatory and program requirements into scalable operational processes, system controls, and pharmacy workflows while maintaining appropriate pharmacist oversight.

The role also supports the broader pharmacy operation as needed, including pharmacist staffing and coverage, while maintaining primary accountability for assigned White Label programs and applicable PIC responsibilities.

Client Program Management

• Serve as the pharmacy leader for assigned white label pharmacy programs, ensuring operational execution aligns with client expectations, regulatory requirements, and organizational standards.

• Own the pharmacy-specific interpretation, governance, and execution of program business rules across assigned client programs.

• Support the development, review, and approval of Business Requirements Documents (BRDs), Standard Operating Procedures (SOPs), work instructions, and pharmacy workflow requirements.

• Serve as the primary escalation point for pharmacy-related questions, operational exceptions, and clinical concerns within assigned programs.

• Partner with Client Services, Operations, Technology, and Compliance teams to ensure pharmacy workflows are implemented and maintained in accordance with approved business rules and regulatory requirements.

• Support client meetings, business reviews, and implementation discussions when pharmacist expertise, clinical guidance, or regulatory interpretation is required.

• Participate in client onboarding activities, program launches, workflow design sessions, and operational readiness reviews.

• Participate in audits, accreditation activities, manufacturer reviews, regulatory inspections, and corrective and preventive action (CAPA) planning.

• Translate federal and state regulatory requirements, accreditation standards, and pharmacy best practices into practical operational workflows and procedures.

• Identify opportunities to automate, streamline, and simplify pharmacy workflows while maintaining required pharmacist oversight, quality standards, and regulatory compliance.

• Review proposed program enhancements and operational changes to assess regulatory impact, patient safety considerations, and implementation requirements.

• Collaborate with internal stakeholders to establish and monitor pharmacy-related service level agreements (SLAs), performance metrics, and quality indicators for client programs.

White Label Program Governance & Pharmacy Oversight

• Maintain required Pharmacist in Charge designations and licenses for assigned White Label pharmacy entities and jurisdictions, where applicable.

• Serve as the pharmacy owner and approver for program business rules that…