Infrastructure Analyst - Server

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** estimates
* * may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.
*** Department:
** Information Services (IS) – Infrastructure & Technical Services
*
* Location:

** Lakeland, FL  
** Position Description
** This role is responsible for provisioning, installation/configuration, operation, troubleshooting, and maintaining systems’ hardware/software and related infrastructure. This role will analyze and identify all or part of the existing or new computer (and/or server), peripheral, and network systems requirements, taking into consideration the special technology needs of the Sponsor.

** Responsibilities*
* * Maintain the virtual environment and Cisco UCS blade infrastructure.
* Manage a windows domain environment.
* Implementation and support of Active Directory (AD) architecture to support role-based access and systems access controls.
* Implementation of security controls in a Microsoft Windows environment including Group Policy Objects (GPOs)
* Manage O365 (SharePoint, Exchange, One Drive, Teams)
* Install and maintain new and existing servers, building and deployment of systems images, and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
* Provide support per request from team members and system users. Investigate and troubleshoot issues.
* Repair and recover from hardware or software failures using root cause analysis practices. Coordinate and communicate with impacted organizations.
* Perform periodic KPI reporting to support capacity planning.
* Develop documentation to include systems architecture, maintenance and operations procedures.
* Manage hardware and software load balancing technologies.
* Familiar with scripting via Power Shell
* Follows ITIL framework / best practices.
* Implement solutions to optimize the infrastructure operations, and for conducting research and development to ensure continual innovation as needed.
* Apply OS patches and upgrades on a regular basis and participate in patching and on call rotation.
* Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
* Familiarity with policies and standards regarding IT security
** Qualifications
* * Education/Certifications
* Associate degree in computer science or management information systems required, Bachelor’s degree in computer science or related field preferred.
* Microsoft, VMware, Cisco UCS, ITIL/EXIN, CompTIA certifications preferred. Experience  
* At least 2 years of experience maintaining servers and systems.
* The ideal candidate will have experience with the following:
* Enterprise licensing models and annual true-up reporting M
* Microsoft Technologies:
Windows Server 2016/2019/2022, MECM, IIS, SQL Clustering, Client Operating Systems
* Virtualization technologies: VMware
* Experience with IT Operations Process models
* Strong experience in hardware engineering, performance analysis, engineering, and data center operations including standup and maintenance.
* Experience with systems security analysis, controls design and implementation
* Understanding of networking technology fundamentals
* Understanding and demonstrated experience with Active Directory Domain Services; ADUC, ADSS, ADFS, DFS, GPOs, DHCP and DNS.
* Understands purpose, use and implement SSL and other encrypted technology.
* Experience in the 3PL; warehousing (WMS), transportation (TMS), Omni-channel, and fulfillment industry is preferred. Knowledge,

Skills and Abilities

* Ability to travel up to 10% to provide site support as needed.
* Knowledge of Enterprise Architectures
* Knowledge with Change Management processes
* Strong communications skills, both verbal and written
* Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many…