Senior Business Systems Analyst - Facilities and Real Estate

Senior Business Systems Analyst - Facilities and Real Estate

Join to apply for the Senior Business Systems Analyst - Facilities and Real Estate role at Publix Super Markets

Base pay range: $103,000 - $155,000 per year

This hybrid position requires 8 days per month on-site in Lakeland, FL. Publix Super Markets, Inc. is a dynamic technology team of 2,100+ associates supporting 1,400+ stores and over 200,000 internal team members across 8 states.

• Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams.
• Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion.
• Communicate product and project status to leadership, sponsors, stakeholders, and executive management.
• Manage relationships with software vendors as needed.
• Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement.
• Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions.
• Develop detailed implementation plans for complex technology solutions.
• Perform problem determination and define escalation paths for complex issues.
• Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware/software, and engaging vendors.
• Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance.
• Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met.
• Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance.
• Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs.
• Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility.
• Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy.
• Mentor junior analysts and contribute to team knowledge sharing through documentation, training, and best practices.
• Provide after-hours support during and after application deployment, including researching complex issues, determining root causes, developing workarounds, and coordinating with vendors for resolution.

• Bachelor’s degree in computer science, Business, or a related analytical field, or equivalent experience.
• 5+ years of experience as a Business Systems Analyst, including identifying business processes and supporting process improvements.
• 5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment.
• 5+ years of experience analyzing problems and translating them into effective solutions.
• 3+ years of experience utilizing Agile project management and code management tools (e.g., Azure Dev Ops or Jira).
• 3+ years of experience translating complex business needs into clear technical requirements and user stories.
• 3+ years of experience working in cross-functional teams with developers, QA, UX designers, and product owners.
• Must have excellent written and verbal communication skills.
• Working knowledge of the Software Development Lifecycle (SDLC), with the ability to operate effectively within defined roles and responsibilities.

• Knowledge of infrastructure and systems concepts.
• Experience performing data analysis by creating and executing queries, interpreting results, and communicating findings to both technical and business audiences.
• Experience working as a Scrum Master within an Agile Scrum framework and applying it to product development and delivery.
• Experience with real estate or facilities management systems (e.g., IWMS, lease administration platforms, space planning tools).
• Familiarity…