Infrastructure Analyst Iii

Description Monitors the performance of the Networks

• a. Maintains disk space on all networks on a daily basis.
• b. Tracks server utilization statistics and makes recommendations for more efficient use.
• c. Monitors Network traffic on backbone and suggests ways to optimize the data transfer between workstations and servers.
• d. Evaluates the performance of routers and makes recommendations for improving performance.
• e. Monitors the performance of all servers and gateways.
• f. Monitors Network printing and evaluates the need for redistributing print jobs and adding Print servers.
• g. Maintains a log of user problems to evaluate the relationship they may have with the Network.

• a. Provides written recommendations including justification of the desired upgrade to Senior Network Analyst.
• b. Develops a written plan for every upgrade that will be performed.
• c. Notifies the customer prior to any major system changes or repairs.
• d. Performs upgrades at a time that is convenient to the customers (i.e., nights or weekends as needed).
• e. Thoroughly tests all Network functions after any upgrade has been performed to ensure full user functionality the following day.

• a. Evaluates new software that may enhance the services offered by the Network.
• b. Evaluates hardware changes that will provide enhanced or additional functionality to the Network.
• c. Keeps current on new industry standards and trends.
• d. Uses pilot programs for installation of new technologies.
• e. Evaluates different operating systems for performance and functionality.

• a. Maintains hardware configuration information on all Network devices.
• b. Maintains software configuration information on all Network devices.
• c. Documents performance of Network daily and provides documentation to Management.
• d. Maintains diagram of Network layout.

• Provides Level3 support to the Help Desk.

• Education:
  
  Associate degree in Computer Science or equivalent education/experience with servers and networking.
• Experience:
  
  Three to five years experience with microcomputer and server hardware installations, configuration and troubleshooting, to include routers, switches, and wireless networking. Must have strong windows server skills and in-depth knowledge of Citrix / and or / virtual servers / computing.
• Experience:
  
  Three years experience with Microsoft Networks. Experience with Ethernet and network topology, including fiber and copper. Must possess extraordinary communication skills. Must be able to work with minimal supervision.
• Other Requirements:
  Experience with TCP/IP, DHCP, and DNS communications protocols. Familiarity with SQL database servers.