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Bilingual Call Center Quality Assurance Analyst

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Mid Florida Finance
Full Time position
Listed on 2026-10-12
Job specializations:
  • Language/Bilingual
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 37000 - 52000 USD Yearly USD 37000.00 52000.00 YEAR
Job Description & How to Apply Below

Hireology is seeking a Quality Assurance professional in Lakeland, FL to listen to Call Center Agents and ensure adherence to guidelines. The role requires strong listening skills, attention to detail, and a growth mindset.

Bilingual Spanish support is a plus, with duties including feedback, calibration calls, and performance updates to leadership. Full-time position with benefits including 401k and comprehensive health care after an initial period.

Consider building your career as a Bilingual Call Center Quality Assurance Analyst at Mid Florida Finance.

We invite applications for the Bilingual Call Center Quality Assurance Analyst position located in Lakeland, FL, United States.

The following opening is for a Bilingual Call Center Quality Assurance Analyst with Mid Florida Finance.

Our organisation is growing, and we are hiring a Bilingual Call Center Quality Assurance Analyst in Lakeland, FL, United States.

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