Regional Manager

Description

About Ethos Health Group:
We specialize in the care and rehabilitation of individuals with traumatic brain injuries. Our mission is to deliver exceptional patient care while cultivating a culture of compassion, accountability, and growth for our team members. As a fast‑growing company, we’re looking for a hands‑on, servant‑hearted Regional Manager who leads by example and is passionate about empowering teams and improving patient outcomes.

This Regional Manager provides strategic leadership and operational oversight across multiple clinic locations. The role requires frequent travel (approximately 75%) throughout the region and is deeply involved in the day‑to‑day success of each office—working alongside teams to ensure exceptional patient experiences, operational excellence, and a thriving workplace culture that reflects Ethos’ values. The ideal candidate is flexible, organized, and thrives in a dynamic environment where leadership means rolling up your sleeves and working alongside your team.

• Lead, mentor, and develop Office Managers and staff to perform at their best.
• Model servant leadership—supporting teams in removing barriers, solving problems, and growing in their roles.
• Foster a positive, collaborative, and mission‑driven workplace culture.
• Coordinate staffing, time‑off schedules, and cross‑location coverage.
• Conduct regular meetings to review performance, share best practices, and strengthen alignment across offices.
• Conduct routine office visits to ensure policies, procedures, and compliance standards are consistently met.
• Perform regular audits (Trackstat, Trello, Care Credit, Patient Charts, etc.) to monitor quality and operational integrity.
• Ensure all locations meet regulatory and accreditation standards.
• Partner with office teams to continuously improve efficiency and patient satisfaction.
• Analyze performance data to identify opportunities for improvement and growth.
• Collaborate with executive leadership to implement strategic initiatives that enhance care delivery and business outcomes.
• Promote accountability and operational consistency across all offices.

• Education:
  
  A bachelor’s degree in Business, Healthcare Administration, or a related field. An advanced degree is preferred.
• Experience:
  
  Minimum of 7 years in healthcare operations, with at least 5 years in a leadership role overseeing multi‑site or regional operations.
• Proven ability to lead through influence, foster teamwork, and drive operational success.
• Strong organizational, communication, and problem‑solving skills.
• Demonstrated commitment to patient‑centered care and continuous improvement.