Packaging Trainer

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.

Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit

The Packaging Specialist will help with the ongoing, short, and long-term improvement of employees' skills, through effective job skills training. As a Packaging Specialist, this person will utilize their skills to assist in all facets of the Packaging Department to further develop and promote an efficient, quality-oriented team.

• Requires acting in a strategic rather than reactive mode, assessing the skills and knowledge within the packaging department to determine what training is needed to grow and retain employees.
• Ensure all Packaging personnel are adequately trained for the jobs they are performing.
• Build or modify existing Packaging ISO procedures to remain current with existing job tasks.
• Ensures all Packaging personnel are working safely.
• Clear and effective verbal and written communication skills in English
• Develop and continuously improve training techniques for onboarding of recruits, and improved production & quality methods.
• Build training materials and presentations to utilize during onboarding, new and refresher events.
• Manage the in-processing of all Packaging recruits and identify training needs by position and develop a learning plan.
• Supervise and review development of new packaging team members. Provide refresher trainer as requested by Packaging Lead.
• Conduct training audits.
• Fill in as Packaging Lead or Line Lead as the need arises.
• Troubleshoot equipment and provide assistance with set-up as needed. Use this as a learning opportunity for others in the position.
• Maintain the MFG Sample Library.
• Populate and post the Packaging Scorecard daily.
• Ensure all games’ “Void Not Destroyed” lists are clear after the Packaging and EOG processes are complete.
• Other duties as the need arises by Management

Follow all Company policies, procedures, and rules related to Code of Conduct, Confidentiality, Information Security, Environmental Compliance, et al.

Education Required(high school, college degree, training, or certifications requirements)

High school or GED

Experience Required(years of experience, specific industry or previous job experience requirements)

Experience in the printing or related industry

Minimum 1-2 years of Manufacturing experience

Skills Required(software, technical, industry, equipment, lifting, and physical requirements)

• Basic computer knowledge with ability to improve skills needed for training programs in MS Office.
  Ability to recognize numbers, sequence and perform basic math.
  Leadership experience with ability to further develop skill set.
  Ability to communicate effectively both written and verbally to all levels in the organization.
  Ability to present training materials and develop presentations as needed using various tools.
  Ability to stand/walk for the majority of the shift.
  High Level of Experience in the following areas:
  BBM, Kalfass Longford Feeder, and Wexxar Box Maker Machine set up and operation.
  Book/carton packing verification.
  Data Verification on the ITPS system.
  Void station/bulk void station operation.
  Understanding of Working Papers and Client standards, Job Tickets, etc.
  Ability to determine quality of product, both samples and base game tickets.
  Stack and lift separation.
  Packaging Department Sample Management and Metrics Reporting.

Preferred Education, Experience or Skills(preferred degree(s), software, experience, equipment, etc)

Experience in lottery or gaming industry a plus.