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Quality Assurance Manager

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Randstad USA
Full Time position
Listed on 2026-10-05
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Are you a proactive quality leader dedicated to driving operational excellence and continuous improvement? We are seeking a Quality Assurance Manager to lead our quality programs, oversee QMS compliance, and ensure our products consistently meet the highest standards.

Key Responsibilities
  • Quality Leadership:
    Oversee QMS compliance, conduct regular inspections and audits, and ensure processes deliver intended outcomes.
  • Continuous Improvement:
    Drive LEAN implementation, define key operational processes to control the cost of poor quality, and manage metrics to track team progress.
  • Issue Resolution:
    Lead investigations, perform root cause analyses, manage customer complaints, and execute corrective action plans.
  • Compliance & Reporting:
    Ensure alignment with regulatory requirements and customer standards while delivering detailed progress reports to senior management.
  • Team Guidance:
    Supervise Quality Auditors and deliver effective coaching and training sessions to production personnel.
Qualifications & Skills
  • Education:

    Bachelor’s degree in a relevant field.
  • Experience:

    3–5 years of quality assurance management experience.
  • Certifications:

    Six Sigma certification is highly desired.
  • Core Competencies:

    Proven experience in root cause analysis, quality metrics, data analysis, and policy implementation.
Physical Requirements & Working Conditions
  • Frequent walking, sitting, and reaching.
  • Occasional standing (up to 10 hours), lifting/carrying, pulling/pushing, kneeling, and exposure to temperature extremes or confined spaces.
  • Constant hearing, seeing, and sense of touch.
Responsibilities
  • Lead quality programs, conduct inspections, and audits; as well as, meetings and training sessions.
  • Ensure the QMS conforms to the set standards and the processes are delivering their intended objectives.
  • Evaluate products and processes for acceptance criteria, initiate corrective actions to remove or mitigate root causes.
  • Planning, managing, and executing actions to ensure compliance with the requirements of regulatory government agencies, QMS standards, and customers’ needs.
  • Define the key operational processes in order to control cost of poor quality.
  • Lead the implementation of LEAN.
  • Control systems, tools, and metrics to accurately measure progress and drive continuous improvement which supports performance of the entire production team.
  • Perform inspections and audits, and report findings.
  • Manage customers complaints, including root cause analysis and corrective action reports.
The essential functions of this role include
  • wearing steel toe shoes
Skills
  • Quality Assurance
  • Quality Control
  • Six Sigma
  • Inspecting
  • Inspection
  • Management
  • Managing
  • Audit-Internal
Qualifications
  • Years of experience: 3 years
  • Experience level:
    Manager

salary: $75,000 - $85,000 per year

shift:
First

work hours: 6 AM - 2:30 PM

education:
Bachelors

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience
  • Manager
  • 3 years
Education
  • Bachelors (required)

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

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