Store Merchandise Manager

Store Merchandise Manager

Join to apply for the Store Merchandise Manager role at southeastern grocers.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. We empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.

Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability.

Oversees the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance with company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment.

• Overall Customer Satisfaction OSAT (Grocery) – gauge experience in each area: assortment, cleanliness, freshness, staff friendliness, stock availability.
• On Shelf Availability – ensures all processes allow customers to purchase their needs.
• Date Check Pro % – ensures freshest product by following all processes, increasing sales, decreasing shrink, and improving profits.

• Store Leadership – Leads and empowers teams to deliver a great shopping experience aligned with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. (30%)
• Fiscal Leadership – Manages in-stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling, and work planning. Provides guidance in product and supply ordering, equipment setup, department organization, and vendor assistance. (30%)
• Department Leadership – Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on KPIs, product stocking, customer service, product knowledge, suggestive selling, safety, and sanitation. (15%)
• Associate Leadership – Supports hiring and training execution, ensuring recruiting, interviewing, and hiring best-qualified applicants. Provides onboarding and new hire training, coaches, holds associates accountable, and ensures adherence to employment laws. (15%)
• Safety and Compliance – Adheres to all regulatory compliance requirements for food safety, USDA & COOL, DOA. Executes product recalls and withdrawals, cultivates culture of safety, ensures safety training, hazardous assessments are posted, PPE availability, and equipment maintenance. (10%)
• Disclaimer – Performs other job‑related duties as assigned.

Required Education – High School Diploma or Equivalent.

Preferred Education – Bachelor’s Degree in Business or related field.

Languages – English required;
English and Spanish preferred.

Relevant Experience – Supervisory experience 3–6 years minimum.

Knowledge, Skills & Abilities Required

• Authorization to work in the United States or ability to obtain.
• Successful completion of pre‑employment drug testing and background check.
• Proficiency with computer applications used in effectively operating the department.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Possession of Food Safety Certification or ability to obtain within 180 days.
• High standard of integrity and reliability.

Physical Demands – Regularly required to stand or walk on various flooring, utilize manual…