LEAD TEAM MEMBER - in Lakeland, FL S24305

pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

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• Provides superior customer service to exceed the customer’s expectations
• Model product knowledge and selling techniques to enhance the customer experience
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

• KNOWLEDGE and
  
  SKILLS:
  
  Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail

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