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Employment Specialist

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: employU
Full Time, Part Time position
Listed on 2025-12-31
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 85000 USD Yearly USD 85000.00 YEAR
Job Description & How to Apply Below

Join Our Team!
A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance:
This is what you can expect working at employ

U!

Job Type: Full-time

Description

Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement.

Benefits for Full-time Employees
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays
  • Bonus Potential (eligible positions)
  • Flexible work schedule for exceptional work/life balance
  • Pet Insurance
Benefits for Part-time Employees
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Flexible work schedule for exceptional work/life balance
  • Pet Insurance
Requirements

The estimated average, annual pay rate for this full-time, hourly position is $85,000/year, which includes the hourly pay rate of $16.25 plus estimated bonus.

Position Summary

The Employment Specialist (ES) is responsible for creating and implementing a plan for each assigned customer to find employment that fits their job goal, interests, and is a reasonable distance from their home. The customer’s plan includes actions to aid in the retention of the position for a designated period. The ES shall follow company instruction and provide a level of service that meets and exceeds the standards of excellence.

Essential

Functions
  • Organize area Memorandum of Understanding (MOU) campaigns and develop new business relationships.
  • Supervise, train, and assist Job Coaches (JC) with job activities; monitor JC work hours for proper tracking.
  • Search for OJT opportunities that match the customer’s interests, abilities, and are a reasonable distance to their home.
  • Assist customers with applications and assessments as needed.
  • Help customers prepare for interviews by providing instruction on resume writing, application completion, and follow‑up.
  • Maintain contact with customers via phone, text, email, or in person on a regular basis prior to placement; document all customer information in the database program.
  • Assist customers in following up on applications with specific employers; transport customers to assist in the application follow‑up and interview process.
  • Ensure customers begin and retain employment by offering support, providing training and coaching, and communicating throughout the life of the case.
  • Maintain regular communication with Vocational Rehabilitation Counselors regarding each customer’s progress.
  • Drive clients to various locations as needed.
  • Complete other assigned tasks as directed.
Position Qualifications Competency Statements
  • Job Knowledge
  • Leadership
  • Critical and Strategic Thinking
  • Problem Solving / Analysis
  • Interpersonal Skills
  • Communication
  • Sales Skills
  • Organizational Skills
  • Time Management
Skills & Abilities

Education:

High School diploma required; some college or a degree in any field preferred.

Experience:

No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching, or working within public vocational rehabilitation programs is preferred.

Computer

Skills:

Proficient with Microsoft Suite, Adobe, and web‑based database systems; CRM experience preferred.

Other Requirements
  • Open availability required: must be available during days, evenings, and weekends.
  • Ability to pass a Level 2 background check.
  • Reliable transportation, a valid driver’s license, auto registration, auto insurance with minimum coverage of bodily injury $50,000 per person/$100,000 per accident.
  • Bilingual is a plus (English/Spanish); ASL is a plus.
  • Confidentiality and ability to manage multiple deadlines required.
  • Must have own computer, printer, smartphone with data plan, and high‑speed internet connection.
SUPERVISION: Supervises Job Coach positions.
TRAVEL: Local travel required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT

These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:
Office environment and in the field at various business locations.

Physical:
Standing, walking, reaching, and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 40 pounds as needed.

Vision:
See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing:
Hear within the normal audio range with or without correction.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Human Resources

Industries

Professional Training and Coaching

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