B2B Pet Sales Support Admin

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats™, PEBBLES™, Grape-Nuts™ and Malt-O-Meal™ cereal and Peter Pan™ peanut butter, as well as Rachael Ray® Nutrish™, Kibbles 'n Bits™ and 9

Lives™ dog and cat food. Post also provides private label solutions to customers in pet food, cereal, nut butters and granola. As a company committed to high standards of quality and to our values, we are driven by one idea:
To make lives better by making delicious food accessible for all. For more information about our brands, visit  and follow us on Linked In or Facebook for the latest news.

Post Consumer Brands’ Fenton office serves as a satellite corporate location supporting a variety of business functions. With approximately 100 employees, the office works closely with headquarters to drive operations across finance, IT, marketing, and supply chain.

About the Fenton Community:

• Fenton is a suburban community within the St. Louis metropolitan area, offering convenient access to major highways and business hubs.
• The area provides a mix of commercial activity, parks, shopping, and dining options.
• Its central location and connectivity make it a practical and accessible place to work.

B2B Pet Sales Support Administrator

Responsibilities

Join a collaborative team supporting Post Consumer Brands' growing B2B Pet business. In this role, you'll work closely with the Project Manager, Sales team, Customer Service team, and our customers to help ensure projects move forward, customer needs are met, and critical business processes stay organized and accurate. This position plays an important role in supporting current customer relationships, new customer development, and day-to-day operational execution.

The ideal candidate is highly organized, customer-focused, and comfortable working with multiple priorities cess in this role comes from building strong relationships, maintaining accuracy, communicating effectively, and confidently driving tasks to completion across a variety of stakeholders.

Key Responsibilities

• Serve as a primary point of contact for customer questions and requests, directing inquiries to the appropriate resources when needed
• Deliver a high level of professionalism and customer service through phone, email, and written communications
• Manage customer portals and maintain accurate, current customer information and documentation
• Coordinate customer sample requests and other customer support activities
• Support customer onboarding and development efforts by assisting the B2B Pet sales team and Project Manager
• Monitor project timelines and assist in keeping customer and internal projects moving toward completion
• Act as a backup for customer service order entry activities and related support functions
• Communicate updates, information, and customer needs effectively across internal teams
• Maintain accurate documentation and ensure compliance with customer and company requirements
• Track and support customer satisfaction objectives through responsive service and follow-through
• Protect confidential business, customer, and company information
• Support additional projects and responsibilities as assigned

Why You’ll Love This Role

• Make a meaningful impact by supporting customer relationships and business growth within the expanding B2B Pet business
• Work cross-functionally with sales, customer service, project management, and operational teams
• Enjoy a role that offers a mix of customer interaction, project coordination, and administrative support
• Gain…