Assistant Banquet Manager​/Hospitality

Assistant Banquet Manager/Hospitality at Brackett's Crossing Country Club.

Our premier private country club & course, located just minutes from the Twin Cities, hosts meetings, weddings, galas, and events from 2 to over 400 guests.

Full‑Time, Exempt. Flexible schedule based on the nature of the business relevant to banquet, catering and designated member events. Includes days, weekends, evenings and holidays.

• Hire, train, schedule and manage banquet service staff.
• Assist with ongoing service training programs for all banquet service staff.
• Attend weekly B.E.O. meetings and other pertinent meetings to ensure preparation, organization and execution of events.
• Schedule banquet service staff to forecast and provide the highest service standards, while maximizing profits.
• Adaptability/flexibility to respond to any event changes in a calm and professional manner.
• Serve as main point of contact for all banquet, catering and member event clients.
• Communicate with banquet service staff and kitchen staff to ensure smooth, efficient service, assign server stations and coordinate timing of courses.
• Serve as liaison between service staff and other staff members when needed.
• Set and deliver a positive example for member and guest relations.
• Empower employees to provide excellent customer service.
• Ensure banquet service staff understand expectations and parameters.
• Respond to and manage any guest problems, incidents and/or complaints.
• Interact with guests to obtain feedback on product quality and service standards.
• Assist the Brackett's Crossing Country Club team in developing lasting relationships with clients to retain business and increase growth.
• Prepare final invoice, review with client and process final payment.
• Complete Event Reconciliation Report with final details of all events.
• Review and complete Tip Distribution sheet for all banquet service staff.
• Ensure all closing duties by staff have been executed properly in their areas.
• Responsible for end‑of‑day processing and balancing of cash drawers, bag drops, tip‑out bag and safe.
• Turn off lights, lock up building and set alarm.
• Inspect banquet facility areas and equipment for sanitation, safety, preventive maintenance and other standards. Report any problems or needs immediately.
• Maintain cleaning schedule for banquet facilities and equipment.
• Inventory banquet supplies and equipment to meet required needs.
• Foster open communication with Sales and Catering Team to ensure continued success and improvement on all events.
• Continuously learn and implement policy changes and procedures pertaining to federal, state and local laws regarding food & alcoholic beverages.

Full Benefits Package + Perks:
Golf Privileges, Merchandise Discounts, Approved Dues / Education / Certifications. Benefits:
Medical & Dental 100% employer‑paid premium, HRA, HSA, Short‑Term & Long‑Term Disability & 401‑k.

To provide a legacy for our membership by maintaining a family‑oriented atmosphere featuring a premier golf course, recreational activities, exceptional food, superior service and an environment that fosters respect, teamwork, and an opportunity for personal growth.

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitality