More jobs:
General Manager
Job in
Lakeville, Dakota County, Minnesota, 55044, USA
Listed on 2025-12-03
Listing for:
Emagine Entertainment
Full Time
position Listed on 2025-12-03
Job specializations:
-
Management
Operations Manager, Hotel Management
Job Description & How to Apply Below
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Summary
The General Manager provides leadership and direction to the Theater Crew operations to ensure that all team members are guest-focused, team-focused, and contributing to enhancing the overall Emagine guest experience.
- Manage and oversee employees in crew operations ensuring that they are providing outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
- Manage and oversee day to day operations of the theater to ensure efficiency and profitability standards are being maintained.
- Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality.
- Work closely with Marketing and Finance on production related content and sales strategies to increase revenue and meet theater stated operating objectives.
- Manage the human resource function ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed the company established criteria.
- Monitor and report out profit and loss findings for the theater operations to identify coaching opportunities and ensure operational objectives are being met.
- Enforce safety, sanitary practices and maintenance to ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
- Other duties may be assigned.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
The General Manager provides leadership and direction to the Theater Crew operations to ensure that all team members are guest-focused, team-focused, and contributing to enhancing the overall Emagine guest experience.
Essential Duties And Responsibilities
- Manage and oversee employees in crew operations ensuring that they are providing outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
- Manage and oversee day to day operations of the theater to ensure efficiency and profitability standards are being maintained.
- Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality.
- Work closely with Marketing and Finance on production related content and sales strategies to increase revenue and meet theater stated operating objectives.
- Manage the human resource function ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed the company established criteria.
- Monitor and report out profit and loss findings for the theater operations to identify coaching opportunities and ensure operational objectives are being met.
- Enforce safety, sanitary practices and maintenance to ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
- Other duties may be assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. To perform the job successfully, an individual should demonstrate the following competencies:
Communications
Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Leadership
Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback…
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