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Patient Service Specialist - Medical Front Office

Job in Lakeway, Travis County, Texas, USA
Listing for: Baylor Scott & White Outpatient Rehabilitation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Medical Receptionist, Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 18 - 25 USD Hourly USD 18.00 25.00 HOUR
Job Description & How to Apply Below

Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation

Lakeway, TX

Hours:
Vary between Monday – Friday, 7am – 7pm

Full Time

Starting Salary: $18–$25 per hour based on experience

Entry-level position

Compensation depends on experience and internal equity.

Benefits Of Becoming a Patient Service Specialist With Us
  • Health, Dental, and Vision insurance;
    Life insurance;
    Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long-Term Disability
  • Personal and Family Medical Leave
  • PSS Ladder Program
  • Eligibility and effective dates vary
Responsibilities
  • Process referrals and schedule patient appointments
  • Complete patient intake process, including data entry
  • Perform insurance verification, pre‑authorization, and review benefits with patients
  • Collect copays and perform daily cash balancing and weekly banking deposits
  • Manage front office operations at outpatient centers
  • Support therapists and therapy assistants
  • Travel to multiple clinics as needed
  • Provide outstanding customer service to patients and callers
Qualifications
  • High school diploma or GED required
  • Organized, adaptable, able to work well with others or independently
  • Travel to other locations required
Preferred Experience
  • Customer service experience
  • Knowledge of insurance verification
  • Experience in healthcare, medical, or dental office administration
Seniority Level

Entry level

Employment Type

Full-time

Job Function
  • Health Care Provider
  • Hospitals and Health Care

#BSWIR-Outpatient

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