Cashier​/Runner

Torchy’s is a national taco chain that started in Austin, Texas in 2006 and now operates over 130 restaurants across the United States.

As a member of the Hospitality Team, you’re the heart and soul of our guests’ experience. You greet them with a smile and ensure they leave happier than when they arrived.

• Point of Sale:
  Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest
  
  Experience:
  
  Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy’s.
• Menu Mastery:
  Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room:
  Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Cleanliness:
  Ensure all guest‑facing areas of the restaurant are neat, clean, organized, and inviting.
• Teamwork:
  Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to resolve problems and provide smooth, efficient service.
• Additional Support:
  Perform other duties as assigned.

• Outgoing & Friendly:
  Use your natural charm and cheerful personality to connect with each guest.
• Active Listening:
  Listen attentively to guests, understand their needs, and ask follow‑up questions to confirm understanding.
• Communication:
  Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
• Adaptability:
  Swiftly adapt to changing situations, such as a sudden rush of customers or an unexpected challenge.
• Attention to Detail:
  Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point‑of‑sale) systems.

• Must be able to lift, push, pull, or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

• $11.50 per hour.
• Torchy’s team members receive tip share on top of hourly pay.
• Daily Pay partner guarantees you never wait for a paycheck.
• Flexible schedules.
• Casual attire with company swag.
• Growth opportunities for a long‑term career.
• Damn Good Food discount card for you and your spouse.
• Access to exclusive discounts on shows, sporting events, hotels, and more.
• Full benefits (medical, dental, vision) after 1 year of employment for full‑time members, and 401(k) after 6 months.
• Free access to our financial wellness program.
• Paid Time Off after 1 year of employment.
• Support from Torchy’s Family Foundation during times of need.
• Bragging rights – we’re a celebrated brand.