Retail Store Manager - Store ; Lakewood, CA

HALLMARK - Because Connecting With Each Other Has Never Been More Important.

This opportunity is located at our Hallmark Corporate owned Gold Crown store #209 in Lakewood CA.

You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product, and person we touch.

The Hallmark Corporate Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer - cards, gifts, ornaments, movies, and more come to life to inspire and support people in their desire to care and connect. We help with the perfect solution for all of life's relationships and occasions - to feel more deeply, to celebrate more uniquely, and to connect more often.

Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Corporate Store Managers are key to providing a 'caring team' atmosphere not only for our customers but for the store associates that work for them.

The difference begins with YOU!

As the Store Manager for a company-owned Hallmark Gold Crown retail store you will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources provided. The primary goal is to exceed the store's sales plan and to effectively manage store operations. You will genuinely connect with our customers as you help them put more care into the world, while earning their loyalty and return visits to your store.

Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions. Gold Crown employees scheduled to work 30 hours or more weekly receive access to benefits designed to support their health, finances, and personal lives. Gold Crown benefits for eligible employees are highlighted below. Review the Benefits Guide for more detail.

• A highly effective manager, trainer, coach, and motivator who develops people and builds a team that thrives, achieves, and connects with customers.
• A collaborator, innovator, and team leader. You lead, influence, and develop exceptional relationships with customers, your store team, and corporate partners.
• Your approach to connecting and communicating with others is comfortable and authentic.
• A highly capable visual merchandiser with a passion for translating our brand in a way that feels natural, organic, and local.
• A tech savvy retail leader with strong proficiency in using point of sale systems, hand-held devices, and Windows operating systems.
• A highly motivated individual who thrives in an ambiguous and ever-changing environment - someone always up for a challenge and inspiring others to learn and think differently.

Basic Qualifications

To be considered for this role, the following is required:

• A high school diploma, GED, equivalent OR higher with 1+ years of retail experience; OR 6 months as Sales Associate or Sales Leader experience with Hallmark; OR 4+ years of retail management experience.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings and weekends.
• Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.

Preferred Qualifications

• 3+ years of retail store manager experience with a dynamic and complex specialty retailer.
• Leadership and interpersonal skills - the ability to train and motivate employees.
• Business acumen to reach…