Career Success Center Study Job Lakewood area,Colorado USA,Customer Service/HelpDesk

Title: Career Success Center Work Study

Position Type: Workstudy

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Career Center

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range: $19.37 - $19.89 / hour

Who We Are:

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values:
Learning, Collaboration, Community, Belonging, and Empowerment.

RRCC seeks applicants who understand and have first‑hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Job Summary:

The Career Success Center (CSC) at RRCC is seeking a Career Success Center Student Assistant to support the daily operations, programs, and student services of the Center. This student employee will serve as a welcoming first point of contact for students and visitors while gaining hands‑on experience in career services, event coordination, communications, data tracking, and professional workplace operations.

This position reports to the Director of the Career Success Center, but daily tasks will be overseen by Julia Bordeaux, Adult High School Diploma & Student Achievement Coordinator. The work schedule will be established based on the student’s class schedule and Career Success Center operational needs. Regular hours will primarily occur Monday through Friday at the Lakewood campus, with occasional evening or event hours as needed.

Through this position, the students will have opportunities to develop transferable skills in communication, customer service, technology, event coordination, data management, teamwork, and professional workplace practices. Work occurs primarily at the Lakewood campus and designated training sites. This is a student employee position. This position may work up to 20 hours each week while class is in session and up to 28 hours each week during academic breaks or breaks between terms while an RRCC student, depending on class schedule, need, and budget availability.

Students who qualify for work study employment are encouraged to apply.

Competencies/KSAs:

Ability to maintain confidentiality and appropriately handle sensitive student and institutional information.
Ability to provide friendly, professional, and inclusive service to students, employers, faculty, staff, and community members.

Minimum Qualifications

Required Qualifications

Must be an RRCC student and have been granted a work study award for the semester the student is seeking employment and maintain eligibility.

Must be enrolled in at least half‑time (6 credit hours) and meet Satisfactory Academic Progress for all credit hours.

For student hourly employment:

Must be an RRCC student and enrolled in at least half‑time (6 credit hours).

Other

Required Qualifications

Must have a commitment to equity and quality customer service and the ability to interact and communicate effectively in oral and written form with individuals from diverse backgrounds.
Ability to maintain confidentiality.
Experience using Microsoft Office Suite (Word, Excel, Outlook PowerPoint) and have advanced computer skills and experience with virtual meeting platforms (Zoom/Webex etc.).
Must be reliable, punctual and have a good work ethic.
Must be a self‑starter with time‑management skills and a strong attention to detail.
Ability to work from campus (Lakewood campus location) and be eligible for student employment.

Physical & Cognitive Demands

The following are some of the physical and cognitive demands commonly associated with this…