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English Customer Service

Guest Experience Specialist - Front Desk

Job in Lakewood, Jefferson County, Colorado, USA
Listing for: Sonesta Hotels International Corporation
Full Time position
Listed on 2026-01-18
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
    English Customer Service
Salary/Wage Range or Industry Benchmark: 16 - 17.5 USD Hourly USD 16.00 17.50 HOUR
Job Description & How to Apply Below
A leading hotel chain in Lakewood, Colorado is looking for a Guest Services Agent (GSA) responsible for delivering exceptional customer service at the front desk. The GSA will handle guest registrations, process transactions, and ensure a smooth guest experience. Applicants should have a high school diploma and some hospitality experience. Required certifications include Serv Safe and a valid driver's license.

The role offers a competitive pay range from $16.00 to $17.50 per hour, along with various employee benefits including medical insurance, 401(k) matching, and hotel discounts.
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