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Human Resources Generalist

Job in Lakewood, Jefferson County, Colorado, USA
Listing for: ServiceSource, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • HR/Recruitment
    Talent Manager, Regulatory Compliance Specialist, Employee Relations
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Pay: $60,000

Primary Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Recruitment
    • Recruit for all positions including internal and external position postings/advertisements and obtain budget approval for new positions with the corporate office.
    • Negotiate contracts with local employment agencies for temporary staffing needs.
    • Obtain eligible compensation level/range for positions from Corporate Compensation.
    • Interview candidates and validate all screening steps have been completed, and all results meet the standards for the position.
    • Assist hiring managers in making selections, including all transfers and promotions, and extend job offers for positions.
    • Serve as backup for HR Manager or HR Generalist.
  • HRIS Transactions
    • Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions.
    • Review and approve employee letters of offer, transfer, or promotion.
    • Send invitations for and track attendance at new hire orientations and prompt 100 percent attendance.
    • Collect, review, submit, and file all new hire, rehire, promotion, and transfer paperwork.
    • Ensure new work sites and managers are prepared for new hire, including plans for the first day of work.
    • Process HRIS requests in Workday.
  • Compliance
    • Create Personnel folders with the required compliance documentation.
    • Supply all necessary documentation after providing a quality control check to ensure all documents are complete and the date keyed is correct.
    • Ensure compliance with corporate policies, standard operating procedures (SOPs), and HR laws.
    • Lead routine HR audits and compliance audits.
  • Employee Relations
    • Provide focused employee relations support, including complex issues such as layoffs, terminations, harassment or other forms of discrimination complaints, and employee performance improvement plans (PIPs).
    • Brief and discuss all employee relations complaints and investigations with your HR Manager on a timely and ongoing basis and communicate results to affected employees and managers.

Additional Responsibilities

  • Conduct site visits to Colorado and Nebraska locations to ensure HR presence as needed.
  • Monitors leave usage to see that it conforms to FMLA and leave-related policies.
  • Review Pre-Check reports to ensure timely and accurate approval of employees' timesheets.
  • Verify terminations/changes are accurately entered into employees' profiles.
  • Facilitate processing of requests for benefit programs, including tuition reimbursement, leave donations programs and submit them to the Benefits and/or Payroll Department for final approval and processing.
  • Coach managers and leaders on the implications of transferring/promoting/demoting employees from one position to another, regarding wages, benefits, performance expectations, timelines, HRIS actions, and any costs that may result from such decisions.
  • Conduct exit interviews.
  • Proactively reach out to managers regarding corporate needs, work environment concerns and increased employee development.
  • Maintain confidential personnel files and benefits records in accordance with the organization's policies and HR laws. Strong focus on confidentiality, efficiency, and completeness.
  • Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
  • Perform other responsibilities as assigned.

Qualifications:
Education, Experience, and Certification(s)

  • Required:

    Bachelor's degree in human resources or related discipline
  • Required:

    Two (2) years Human Resources experience or five (5) years management or leadership experience.
  • PHR or SHRM-CP certification or ability to obtain within the first 18 months in the position

Knowledge, Skills, and Abilities

  • Knowledge of human resources laws and corresponding compliance requirements.
  • Strong computer skills to include proficiency with Microsoft Office software, specifically Word and Excel.
  • Ability to learn and become an expert user of HRIS systems.
  • Ability to communicate in a confident, clear, and professional manner, verbally and in written communications.
  • Possess broad communication skills, from front-line employees to executives.
  • Solid knowledge of the principles and practices of human resource administration.
  • High level of interpersonal skills to handle sensitive and confidential situations, information, and documentation.

Physical Demands

The physical demands described here are representative of those that must be met by an…

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