GIS Systems AdministratorArcGIS

(Remote)

MUST HAVE ARCGIS EXPERIENCE

Nex Gen Technologies, Inc. is a leading IT services firm specializing in delivering innovative, high-quality solutions to our federal government clients. Our core competencies include IT professional support services, software development, cloud services, IT Operations, Agile project management, and GIS services.

Nex Gen Technologies, Inc. is seeking a motivated and detail-oriented GIS Systems Administrator to support the administration, maintenance, and troubleshooting of EGIS platforms for the Client. This position is part of a nationwide IT modernization effort aimed at maintaining and enhancing GIS application environments used across the agency. The GIS Systems Administrator will collaborate with engineers, developers, and end users to provide reliable, secure, and high-performing EGIS services, including desktop, web, and mobile GIS applications.

This individual will work closely with members of Nex Gen’s internal and client teams, including but not limited to subject matter experts, technical leads, and project managers, to ensure customer satisfaction and drive innovative solutions while maintaining security standards.

• There are no supervisory responsibilities.

• Perform installation, patching, upgrades, and configuration of GIS applications, including ArcGIS Enterprise, ArcGIS Online, QGIS, and open-source GIS stacks.
• Manage and support server applications, license servers (e.g., ESRI, Trimble, Global Mapper), and backup routines across production and development environments.
• Implement and document automated patch deployment processes using scripting tools such as Power Shell and Python.
• Provide technical support and Tier 2/3 troubleshooting for enterprise and desktop GIS, GNSS, and Remote Sensing applications.
• Maintain and monitor high-availability configurations of virtual machines in Azure, using tools provided by Client and vendors.
• Administer user accounts, roles, content, and service auditing in ArcGIS Portal and ArcGIS Online using automation and policy-compliant workflows.
• Interface with Client IT teams and vendors to resolve issues related to authentication, network connectivity, and performance.
• Collaborate with application/platform owners to maintain disaster recovery procedures, assist with testing, and DR exercises.
• Document system configurations, backup schedules, and account management processes per federal standards and Client guidelines.
• Other duties may be assigned.

• At least 4 years of professional expertise administering enterprise GIS applications, including installation, troubleshooting, and configuration in a cloud or hybrid environment.
• Hands‑on experience with ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, Field Maps, Story Maps, Experience Builder, and Survey
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• Strong scripting skills using Power Shell.
• Experience configuring and supporting Web Servers (e.g., IIS, Apache Tomcat).
• Understanding of backup and recovery procedures, including disaster recovery principles and implementation.
• Knowledge of security best practices, including secure access protocols, patch compliance, and content auditing.

• Familiarity with managing and troubleshooting Windows‑compatible and open‑source GIS applications in cloud‑hosted virtual environments.
• Additional proficiency in Python, JavaScript, SQL, or Chef/Ansible.
• Working knowledge of SQL Server, Postgre
  
  SQL, and Enterprise Geodatabases.

• Analytical and methodical, able to diagnose and resolve system issues efficiently.
• Self‑directed with strong organizational skills and attention to detail.
• Effective communicator, capable of supporting a geographically distributed technical team and engaging with non‑technical users.
• Motivated to document processes, contribute to configuration management, and uphold system integrity.
• Flexible and reliable under shifting priorities and agile development timelines.
• The ideal candidate will show technical versatility, proactive problem‑solving skills, and the ability to work independently in a fast‑paced Agile environment.
• The…