S4 HANA Order to Cash Implementation Manager

Requisition

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.
For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.
Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference.
Join us and help shape wherever we go next. You create your future and ours.

We are seeking a skilled SAP S/4

HANA Order to Cash (O2C) Implementation Manager to lead and drive the strategy, design, and implementation of the O2C processes as part of our global S/4

HANA business transformation program. This role is responsible for ensuring scalable, standardized, and optimized processes across the quote-to-cash lifecycle, with a strong focus on customer experience, operational efficiency, and financial integration. This role will report to the overall SAP S4 Program Leader.

The ideal candidate has successfully led an ECC6 to SAP S/4

HANA transformation for the OTC workstream in a global, highly regulated environment. Proven experience delivering large-scale, cross-functional ERP programs with discipline, urgency, and a focus on measurable business value is essential.

• Lead 4 in a box functional teams (function workstream, IT and SI) throughout program milestones and deliverables.
• Lead the global Order to Cash workstream within the SAP S/4
  
  HANA transformation initiative, covering Quote Management, Sales Order Processing, Delivery, Invoicing, Credit Management, and Revenue Recognition working closely with the systems integrator.
• Working closely with the systems integrator, help the OTC team with the design and configuration of core S/4
  
  HANA modules including Sales and Distribution, Credit Management, and integration with Finance, Manufacturing and Delivery.
• Assist with workshops with global business and IT stakeholders to define future-state OTC processes aligned with S/4
  
  HANA best practices.
• Collaborate closely with adjacent work streams such as Finance (for billing and revenue recognition), Logistics (for delivery and fulfillment), and Customer Experience (CRM, CPQ).
• Define customer master data governance and support data migration for customers, pricing, and contracts.
• Lead the implementation of Fiori apps, embedded analytics, and automation capabilities to optimize order fulfillment and billing accuracy.
• Manage functional specification development for any necessary customizations, integrations, or enhancements.
• Plan and execute testing (SIT, UAT) and ensure end-user training and change management readiness.
• Ensure compliance with tax, regulatory, trade, and audit requirements within the O2C process.
• Skilled in the concepts of GxP & ISO Validation Protocols
• Ensure thoughtful People, Change and Learning partnering with our Organizational Change Management Lead for training and organizational readiness.
• Build and maintain strong relationships with key stakeholders.

• Lead cross-functional collaboration to ensure global alignment and buy-in across the organization.
• Interface with all levels of management to provide strategic and tactical advice on project planning execution, change management and keep leadership well informed.
• Tracks status and metrics on the project delivery and value; escalates to functional management upon identification of deviations (or potential deviations) from plan and budget.
• Monitors program progress, identify risks, and implement mitigation strategies.
• Resolves and/or escalates program-related issues in a timely fashion.