S4HANA Order to Cash Implementation Manager

S4

HANA Order to Cash Implementation Manager

Pay Range: $ – $ per year. Salary determined by skills and experience.

SAP S4

HANA Order to Cash Workstream Implementation Manager

We are seeking a skilled SAP S/4

HANA Order to Cash (O2C) Implementation Manager to lead and drive the strategy, design, and implementation of the O2C processes as part of our global S/4

HANA business transformation program. This role is responsible for ensuring scalable, standardized, and optimized processes across the quote-to-cash lifecycle, with a strong focus on customer experience, operational efficiency, and financial integration. This role will report to the overall SAP S4 Program Leader.

The ideal candidate has successfully led an ECC6 to SAP S/4

HANA transformation for the OTC workstream in a global, highly regulated environment. Proven experience delivering large-scale, cross-functional ERP programs with discipline, urgency, and a focus on measurable business value is essential.

• Lead 4 in a box functional teams (function workstream, IT and SI) throughout program milestones and deliverables.
• Lead the global Order to Cash workstream within the SAP S/4
  
  HANA transformation initiative, covering Quote Management, Sales Order Processing, Delivery, Invoicing, Credit Management, and Revenue Recognition, working closely with the systems integrator.
• Assist the OTC team with design and configuration of core S/4
  
  HANA modules including Sales and Distribution, Credit Management, and integration with Finance, Manufacturing and Delivery.
• Facilitate workshops with global business and IT stakeholders to define future-state OTC processes aligned with S/4
  
  HANA best practices.
• Collaborate closely with adjacent work streams such as Finance, Logistics, and Customer Experience.
• Define customer master data governance and support data migration for customers, pricing, and contracts.
• Lead the implementation of Fiori apps, embedded analytics, and automation capabilities to optimize order fulfillment and billing accuracy.
• Manage functional specification development for any necessary customizations, integrations, or enhancements.
• Plan and execute testing (SIT, UAT) and ensure end-user training and change management readiness.
• Ensure compliance with tax, regulatory, trade, and audit requirements within the O2C process.
• Apply GxP & ISO Validation Protocol concepts.
• Partner with Organizational Change Management Lead for training and organizational readiness.
• Build and maintain strong relationships with key stakeholders.

• Lead cross-functional collaboration to ensure global alignment and buy‑in across the organization.
• Interface with all levels of management to provide strategic and tactical advice on project planning, execution, change management, and keep leadership well‑informed.
• Track status and metrics on the project delivery and value; raise escalations to functional management when deviations occur.
• Monitor program progress, identify risks, and implement mitigation strategies.
• Resolve and/or escalates program-related issues promptly.

• Bachelor's or Master’s degree in Business, IT, Supply Chain, or related field.
• 8+ years of SAP experience, including at least one full-cycle S/4
  
  HANA implementation focused on O2C.
• Deep knowledge of SAP SD, Pricing, Billing, Credit Management (FSCM), and integration with FI/CO.
• Experience with revenue recognition (RAR/SD Rev Rec) compliant with IFRS 15 / ASC 606.
• Strong understanding of quote-to-cash lifecycle and its impact on customer service and working capital.
• Familiarity with interfaces to external systems (CRM, 3PLs, eCommerce, EDI, tax engines).
• Familiarity with Agile and/or Activate methodologies.
• Demonstrated experience leading global transformation initiatives across time zones and cultures.

• SAP S/4
  
  HANA SD certification or relevant training.
• Familiarity with SAP CX, Salesforce, or CPQ platforms.
• Experience with SAP Advanced ATP, MDG, or Subscription Billing (plus).
• Knowledge of tools like Signavio (bonus).
• Experience with automation or RPA tools in order management or invoicing.
• Exceptional verbal and written…